Internal Sales Executive

Job Summary:

This role will suit someone who has excellent organisational skills, enjoys negotiating with clients and colleagues and who can think creatively to resolve issues and has a can do attitude that is focused on successful outcomes for our business and customers!

Duncan Print Group is a print and packaging design and manufacturing company serving a wide range of customers from startups to major high street retailers. We have an excellent reputation within the packaging industry for award winning design and print for products as wide ranging as mobile phones, beauty and niche food packaging.

We are looking for an experienced sales executive to join our team with specific responsibility for processing new enquiries from prospects and guiding them through our process for the design and production of packaging to meet their product specifications.

The candidate will report directly to a Company Director.

Candidate requirements:

The ideal candidate will benefit from knowledge of print and packaging experience in a customer service or sales team using a CRM system. Typical tasks will be taking calls and emails from new enquiries, making product recommendations from customer briefs and guiding them through to placing an order. The role will also require candidates to reactivate and grow existing accounts and work closely with the Marketing Manager to advise on marketing opportunities.

Other duties:

Will include working closely with our designers to create prototypes, working with our customer services and estimating team to create quotations and assist with orders into production.

Through all of this we are looking for someone who can win over potential customers with their enthusiasm and creative solutions.

Skills & Requirements:

Organisational skills are key, on average you will be dealing with 100 emails per day, 20 - 40 calls per day, dealing with customers, estimators, sampling team, production and accounts daily.

  • Educated to A level or equivalent vocational qualification

  • Graduate preferred but those with equivalent work experience in this setting will be considered

  • Good written and spoken English

  • Well organised

  • Proficiency in Excel or similar, Word and digital platforms

  • Good negotiating skills

  • An interest in design and packaging

  • Positive, resilient attitude to working with clients and colleagues

  • Ability to think creatively to achieve goals

  • Enthusiastic and hardworking

Benefits & Salary:

  • On-site parking

  • 25 days annual Holiday

  • Pension available

Job Types: Full-time, Permanent

To apply for this role please send your CV to